Welcome to Reeh Al Madinah. Protecting your privacy is a top priority for us. This Privacy Policy explains how we collect, use, store, disclose, and process your personal information when you interact with our website (reehalmadinah.ae), create an account, or make purchases. This policy also includes details about our use of cookies and related technologies.
By accessing and using this website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the site. For any concerns or inquiries, you may contact us via our Contact Us page or email us at admin@reehalmadinah.ae.
Our Privacy Commitments
At Reeh Al Madinah, we are committed to safeguarding your personal data and ensuring transparency about:
1. What data we collect.
2. Why and how we collect it.
3. How it is used and shared.
We adhere to UAE regulations regarding privacy and data protection, aligning with best practices to give you control over your personal information.
Information We Collect
We gather personal data to enhance our website's functionality and your overall experience. The information collected includes:
1. Information You Provide to Us:
• Account Details: Email address, username, and password when creating an account.
• Communication Data: Information you provide during customer service interactions or via email inquiries.
• Survey Data: Feedback and personal details you share in survey responses.
• Public Contributions: Any reviews, feedback, or content posted on our website.
2. Information Collected Automatically:
• Website Usage Data: Pages visited, time spent on the site, clicks, and browsing activities.
• Log Information: Data like your IP address, browser type, access times, and device details.
• Location Data: General location information based on IP or device data.
• Device Data: Type, operating system, and technical details about devices accessing the site.
How We Use Your Information
We use your information to provide a seamless and secure user experience, including:
1. Enhancing Website Functionality: Customising and improving site performance and features.
2. Ensuring Security: Detecting fraud and protecting user accounts.
3. Marketing and Communication: Sending relevant updates, promotions, and personalised content.
All data processing is in line with applicable UAE laws and conducted with your consent where required.
Sharing Your Information
Your information is treated confidentially and only shared under the following conditions:
• With Your Consent: Data will not be disclosed to third parties without explicit consent.
• Service Providers: Certain information may be shared with trusted third parties to perform tasks like payment processing or technical support.
• Legal Obligations: We may disclose information to comply with applicable UAE laws or legal requirements.
• Corporate Transactions: Data may be shared during mergers, acquisitions, or business restructuring.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience, personalise content, and offer tailored advertisements. Cookies may also help us understand user behavior.
Users can manage cookie preferences through their browser settings. Note that disabling cookies may limit the functionality of certain website features.
Data Security
Reeh Al Madinah employs robust administrative, technical, and physical safeguards to secure your personal data. While we work diligently to protect your information, no transmission over the Internet can be guaranteed to be completely secure.
Your Rights and Preferences
As a user, you have the following rights in relation to your personal data:
1. Access and Portability: Review or download your personal data through your account settings.
2. Correction: Request changes to incorrect or outdated data.
3. Data Retention and Deletion: Request data deletion or modification via the Contact Us page.
4. Objection to Processing: Opt out of certain types of data usage, including marketing communications.
Contact Information
For privacy-related inquiries, complaints, or feedback, please contact us at:
• Email: admin@reehalmadinah.ae
We are committed to addressing your concerns in compliance with UAE privacy laws.
Changes to This Privacy Policy
Reeh Al Madinah may update this Privacy Policy periodically to reflect new features, changes in the law, or other business needs. Updates will be posted on this page, and we encourage users to review it regularly to stay informed.
Cookie Policy
Our Cookie Policy explains how cookies are used to optimise your experience. Regularly review this policy to understand any changes or updates.
This Privacy Policy is designed in alignment with UAE privacy standards, ensuring transparency, security, and respect for your personal information.
